Heat Pump Services in Durham, NC

Combined Heating and Cooling Functionality for Durham County Homes

Heat pumps have become one of the most popular comfort solutions for homeowners in our area, and for good reason. In this climate, where winters are relatively mild and summers can be brutal, a heat pump can efficiently handle both heating and cooling with a single system, often at a lower operating cost than traditional alternatives. But like any major HVAC investment, the value you get out of a heat pump depends heavily on whether it's the right fit for your home and whether it's installed and maintained correctly.

CWJ Heating & Air Conditioning has been helping Durham homeowners navigate exactly these kinds of decisions since 1972. Our team knows this market, knows this climate, and knows the equipment we work with inside and out. Whether you're considering a heat pump for the first time, dealing with a system that needs repair, or simply looking for reliable ongoing maintenance, our hourly-paid, NATE-certified technicians will give you honest answers and quality workmanship on every visit, every time.

Interested in a heat pump? Call CWJ Heating & Air Conditioning at (919) 296-4999 or contact us online and request a free estimate today!

Heat Pump Services We Offer

From brand-new installations to urgent repairs, CWJ Heating & Air Conditioning covers the full range of heat pump services Durham homeowners need. Our team has the experience and credentials to handle every stage of your system's life cycle with the same level of care and attention. 

Our heat pump services include:

  • New heat pump installations. We handle the complete installation process from equipment selection through final testing, making sure your new system is properly sized, correctly configured, and installed to both manufacturer specifications and local code requirements.
  • Heat pump replacements. When an aging system has reached the end of its useful life, we'll help you select a replacement that fits your home, your budget, and your efficiency goals, and remove and dispose of the old unit as part of the process.
  • Diagnosis and repairs. Heat pumps can develop a range of issues, from refrigerant problems and reversing valve failures to electrical faults and airflow restrictions. We diagnose accurately and repair thoroughly, addressing root causes rather than surface symptoms.
  • Routine maintenance. Regular tune-ups keep your heat pump running efficiently, extend its lifespan, and help catch small problems before they become expensive ones. We offer thorough maintenance visits with honest, straightforward findings every time.

Whether your heat pump needs immediate attention or you're planning ahead for a future installation, our team is ready to help!

  • Customer Resources
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  • Maintenance Plans
    Having a maintenance plan will ensure your home is at the right temperature year-round. Learn more about what you can expect from ours!
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Helping You Determine If a Heat Pump Is the Right Fit for Your Home

Heat pumps are an excellent solution for many Durham homeowners, but they're not the right answer for every situation, and we'll be upfront with you about that. The honest truth is that the right system depends on a number of factors specific to your home, your existing setup, and what you're actually trying to accomplish.

When you reach out to CWJ Heating & Air Conditioning for a heat pump consultation, we'll start by asking the right questions and taking a close look at your home's layout, current equipment, insulation, and energy usage. From there, we'll give you a clear, practical breakdown of whether a heat pump makes sense, what type and size would perform best in your space, and how the long-term costs and savings compare to your current setup or other available options. If a heat pump isn't the best fit, we'll tell you that too, along with what we think would serve you better and why.

After more than 50 years in this business, we've learned that customers who get the right system from the start are the ones who call us back for decades. That outcome matters more to us than closing a sale.

Call (919) 296-4999 to request a same-day heat pump consultation with CWJ Heating & Air Conditioning. Our experienced local team is happy to walk you through your options!

  • $35 OFF Any Smart Stat

    Get a Nest, Ecobee, Honeywell, or any Smart Stat of your choice for $35 Off.

    ** Installation not included–Need to advise CWJ staff you have a coupon when requesting service.
    Valid Dec 15, 2022 - Dec 15, 2030
  • 15% OFF Whole-House Dehumidifier

    Get 15% off a whole-house dehumidifier system. Equipment only.

    ** Installation not included.–Need to advise CWJ staff you have a coupon when requesting service
    Valid Dec 15, 2022 - Dec 15, 2030
  • $300 Planned Service Contracts

    Flat low rate for 2 service trips per year for up to (2) systems per home. Price includes tax.

    Restrictions may apply. Must mention coupon at the time of booking.
    Valid Dec 15, 2022 - Dec 15, 2030
  • $100 OFF Any New System

    Get $100 off the equipment for a completely new HVAC system that is purchased and installed by CWJ Heating & Air.

    Restrictions may apply. Must mention coupon when scheduling service.
    Valid Dec 15, 2022 - Dec 15, 2030
  • 10% OFF On Demand Services

    HVAC broken? Get 10% off the service call labor.

    ** During regular operation hours only. Need to advise CWJ staff you have a coupon when requesting service.
    Valid Dec 15, 2022 - Dec 15, 2030
  • FREE Merv Media Filter

    Get a free Merv Media Cabinet & Filter ($225 value) with the purchase of system.

    Restrictions may apply. Must mention coupon at time of booking.
    Valid Dec 15, 2022 - Dec 15, 2030
    “5-star company!”
    “Excellent people very technical group of people.”
    - Kurt Y.
    “We are so grateful to have heat again!”
    “Brett was responsive and courteous. Jairo was respectful, prompt, understanding and knowledgeable.”
    - Louisa L.
    “Christian was polite and helpful.”
    “He explained everything well. He arrived during the scheduled time.”
    - Tonya
    “I would definitely recommend CWJ to my friends.”
    “Same day service when my heat first went out - on a Saturday - which ultimately got replaced.”
    - Judy S.
    “The technician came within 90 minutes of my call.”
    “CWJ responded very quickly to my request to check behavior of my heating system.”
    - Nils B.
    “Outstanding job you guys”
    “He went above and beyond by also spraying and cleaning the enternal and external system.”
    - Kenyon L.
    “Daniel was great and took care of everything we needed”
    “Would definitely recommend for any HVAC services.”
    - Chasity Holt
    “Highly recommend CWJ Heating & Air.”
    “Looking forward to working with them in the future for all of my HVAC needs!”
    - Kristen B.