Heat Pump Services in Durham, NC

NATE-Certified Heat Pump Service for Durham Homeowners Since 1973

A heat pump transfers heat rather than generating it through combustion, allowing one system to provide both heating and cooling. That versatility suits Durham’s relatively mild winters and hot summers. Depending on the home and equipment, a heat pump may also cost less to operate than some traditional systems. Its comfort, efficiency, and service life depend on proper sizing, installation, and maintenance.

Since 1973, CWJ Heating & Air Conditioning has helped Durham homeowners make these decisions. We also serve Orange County and surrounding Triangle communities. Our hourly-paid, NATE-certified technicians use current HVAC practices, industry-leading replacement parts, and careful workmanship. Whether you’re considering a heat pump, dealing with a system that needs repair, or planning routine maintenance, we provide clear recommendations based on your home’s equipment and comfort needs.

Interested in a heat pump? Call CWJ Heating & Air Conditioning at (919) 296-4999 or contact us online to request a free estimate.

Heat Pump Services We Offer

From new installations to urgent repairs, CWJ Heating & Air Conditioning covers the full range of heat pump service Durham homeowners need throughout a system’s life. Our NATE-certified team brings the same care and attention to sizing a new air-source heat pump, diagnosing a reversing valve failure, and completing a routine tune-up.

Our heat pump services include:

  • New heat pump installations. We handle the complete installation process from equipment selection through final testing, making sure your new system is properly sized, correctly configured, and installed according to manufacturer specifications and local code requirements.
  • Heat pump replacements. When an aging system has reached the end of its useful life, we can help you select a replacement that fits your home, budget, and efficiency goals. We can also remove and dispose of the old unit.
  • Diagnosis and repairs. Heat pumps can develop refrigerant problems, reversing valve failures, electrical faults, and airflow restrictions. We identify and address the underlying cause rather than treating surface symptoms.
  • Routine maintenance. Regular tune-ups can improve efficiency and catch small problems before they require more costly repairs. Our HVAC maintenance agreement includes thorough visits and straightforward findings.
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Helping You Determine If a Heat Pump Is the Right Fit for Your Home

Heat pumps work well for many Durham homeowners, but they’re not right for every home. The best system depends on your existing equipment, your home’s characteristics, and your comfort goals.

When you reach out to CWJ Heating & Air Conditioning for a heat pump consultation, we can evaluate your home’s layout, current equipment, insulation, and energy usage. We can explain whether a heat pump makes sense, what type and size may suit the space, and how expected long-term costs compare with your current setup or other options. If a heat pump isn’t the best fit, we can recommend another solution and explain why.

With more than 50 years in the HVAC business, we focus each consultation on selecting the right system rather than closing a sale.

What Does Heat Pump Service Cost in Durham?

Heat pump pricing depends on your home’s square footage, the system’s efficiency rating, and whether the ductwork needs modification. For a replacement or new installation, electrical requirements, matched indoor and outdoor components, installation complexity, and removal of existing equipment can also affect the final cost. We offer competitive rates and flexible payment options so you can manage needed HVAC work while keeping overall costs under control.

Utility rebates may offset some upfront costs for qualifying high-efficiency systems. Because programs and eligibility requirements change, we can discuss any currently available rebates when we provide your estimate.

Call (919) 296-4999 to request a same-day heat pump consultation with CWJ Heating & Air Conditioning and discuss your options.

Frequently Asked Questions About Heat Pumps in Durham, NC

How long do heat pumps typically last?
A heat pump may last approximately 12 to 15 years with regular maintenance, though its actual lifespan depends on equipment quality, installation, usage, and how consistently it’s serviced. Routine tune-ups can reduce wear and identify problems before they lead to more costly heat pump repairs.

Will a heat pump keep my home warm enough in a Durham, NC winter?
A properly sized heat pump can heat a Durham home effectively through much of the winter, but performance depends on system design, installation, outdoor conditions, and the home’s airflow. Some systems use backup heat during occasional hard freezes. We can assess whether your home needs it.

What’s the difference between a heat pump and a furnace?
A furnace burns fuel or uses electric resistance to generate heat. A heat pump moves existing heat from the outside air into your home instead of generating it, and it can reverse the process to cool your home in summer.

Can a heat pump replace my existing furnace?
In many cases, yes, though the decision depends on your home’s electrical capacity, ductwork, airflow, and existing equipment. We can assess your setup and provide a direct answer during your consultation for heat pump installation.

Schedule Heat Pump Service in Durham Today

CWJ Heating & Air Conditioning provides heat pump installation, replacement, repair, and maintenance for Durham homeowners. We can evaluate a new system, diagnose an equipment problem, or arrange routine service for your current heat pump.

Call us at (919) 296-4999 or contact us online to request a free estimate or schedule a consultation.

  • $300 Planned Service Contracts

    Flat low rate for 2 service trips per year for up to (2) systems per home. Price includes tax.

    Restrictions may apply. Must mention coupon at the time of booking.
    Valid Dec 15, 2022 - Dec 15, 2030
  • $399 LENNOX WIFI THERMOSTAT + INSTALLATION

    Upgrade your home comfort and take control of your HVAC system with a Lennox E40 Wi-Fi Thermostat professionally installed for just $399.

    Offer includes Lennox E40 Wi-Fi Thermostat and standard installation. Restrictions may apply. Must mention coupon at the time of booking.
    Valid Sep 21, 2026 - Oct 31, 2026
  • $59 FALL HVAC TUNE-UP

    Help improve system performance, catch potential issues early, and make sure your home is ready when temperatures drop. Limited Time Only!

    Restrictions may apply. Must mention coupon at the time of booking.
    Valid Sep 21, 2026 - Oct 31, 2026
  • $35 OFF Any Smart Stat

    Get a Nest, Ecobee, Honeywell, or any Smart Stat of your choice for $35 Off.

    ** Installation not included–Need to advise CWJ staff you have a coupon when requesting service.
    Valid Dec 15, 2022 - Dec 15, 2030
  • 10% OFF On Demand Services

    HVAC broken? Get 10% off the service call labor.

    ** During regular operation hours only. Need to advise CWJ staff you have a coupon when requesting service.
    Valid Dec 15, 2022 - Dec 15, 2030
  • $100 OFF Any New System

    Get $100 off the equipment for a completely new HVAC system that is purchased and installed by CWJ Heating & Air.

    Restrictions may apply. Must mention coupon when scheduling service.
    Valid Dec 15, 2022 - Dec 15, 2030
    “5-star company!”
    “Excellent people very technical group of people.”
    - Kurt Y.
    “We are so grateful to have heat again!”
    “Brett was responsive and courteous. Jairo was respectful, prompt, understanding and knowledgeable.”
    - Louisa L.
    “Christian was polite and helpful.”
    “He explained everything well. He arrived during the scheduled time.”
    - Tonya
    “I would definitely recommend CWJ to my friends.”
    “Same day service when my heat first went out - on a Saturday - which ultimately got replaced.”
    - Judy S.
    “The technician came within 90 minutes of my call.”
    “CWJ responded very quickly to my request to check behavior of my heating system.”
    - Nils B.
    “Outstanding job you guys.”
    “He went above and beyond by also spraying and cleaning the enternal and external system.”
    - Kenyon L.
    “Daniel was great and took care of everything we needed.”
    “Would definitely recommend for any HVAC services.”
    - Chasity H.
    “Highly recommend CWJ Heating & Air.”
    “Looking forward to working with them in the future for all of my HVAC needs!”
    - Kristen B.