Reviews

"Looking forward to working with them in the future for all of my HVAC needs!"

Highly recommend CWJ Heating & Air. I placed a service call for no heat and lucked out that a technician was finishing up a job in my area and could come by right after. The technician quickly diagnosed the problem and was professional, courteous, and answered all of my (many) questions, and he had my heat working in no time. Looking forward to working with them in the future for all of my HVAC needs!

Kristen B.

"Would definitely recommend for any HVAC services."

I called early one morning and they were able to get to my house the same day. Daniel was great and took care of everything we needed. The price is really good for what you get. Would definitely recommend for any HVAC services.

Chasity Holt

"We have had a long relationship with CWJ Heating & Air since moving into Northern Durham in the early 1990s."

We have had a long relationship with CWJ Heating & Air since moving into Northern Durham in the early 1990s. They have always called to schedule appointments with us; arrived at appointments on time while calling to let us know they're coming; covered their feet with booties to keep your house floors clean; and acted in a courteous and professional manner. All of this on top of performing excellent work. We have a biannual maintenance agreement with them to keep our heater/air conditioning in tip-top shape. We have purchased a new system from them at a discounted rate. We have been very pleased with such great care and would highly recommend them to anyone.

Edward B.

"CWJ has installed 9 complete or partial AC/Heating units over the past 18 years."

We have a couple of rental properties. CWJ has installed 9 complete or partial AC/Heating units over the past 18 years. We would not consider using anyone else. I'm certain they treat all customers well. And as "regular", long-time customers they could not be more responsive. Often with same-day service. They are trustworthy and keep great records on all units installed, no matter how long ago. Thanks!!!

Joseph F.

"I couldn't be happier!"

We didn't have heat when I woke up this morning. Our usual HVAC folks couldn't work us in for 4 days. Rod got guys to us a little before 2 PM today and they thawed out the frozen drain pipe and got us warm again. Brandon and Nate were very friendly and did their best to be quiet since the furnace is in the attic just above our babies' room. It's also nice that the service charge includes 1 hour of labor so you know what you're dealing with money-wise before things get started. Maybe all companies are like that, but I don't recall having it explained so clearly before. I couldn't be happier (other than if the heat hadn't gone out in the first place).

Jeff L.

"CWJ has been repairing and maintaining our heating and air conditioning systems for several years."

CWJ has been repairing and maintaining our heating and air conditioning systems for several years, so it made perfect sense to have them install two new systems. They did an outstanding job; professional, courteous, knowledgeable, very competitive and we would recommend CWJ to anyone looking to replace their systems or just to have their existing ones repaired or maintained. Outstanding Company, our hats off to David, Brett, Brandon, Quint, Chris and the rest of the crew. Gene & Diana Vardaman

Satisfied Customer

"CWJ came out and did the repair for 1/3 of the cost saving me over $1000."

Had a quote from another company that sounded fishy called CWJ who confirmed my suspicion that I was being overcharged. CWJ came out and did the repair for 1/3 of the cost saving me over $1000. The technician was courteous and prompt. I would highly recommend this company.

Greg S.

"CWJ solidly has a loyal customer. Thank you!"

Had attic air handler drain clog and the overflow pan sensor failed resulting in water damage on upstairs ceiling and and carpet. Discovered the mess around 11:45 pm Friday night and luckily caught pretty early as temps in mid 90s so was really pumping water out. Of course happened at worst time as had family coming in Sat and daughter was sick. First thing in AM called several places that stated were open Saturdays and left messages. No return call. Decided to try CWJ as had used them a couple years ago and number still on my phone. Would have tried them first but website said closed on Sat. I called and left msg on VM hoping to sch for Monday. Received return call within hour or two from Brad with CWJ. He assessed level of "emergency" as he did not want us to be sweating out with such high heat. He informed me of the weekend service rate as it was double the weekday rate and explained how I could possibly unclog the drain to allow us to use the air conditioning if wanted to wait until Monday because of higher weekend rate. In this day and age, I rarely experience a repair service provider willing to offer this type of assistance. Brad worked with me to get to house same day (sat). He walked me through what he was seeing and doing and did not seem at all irritated (as some repair folks are) that I was watching him work and asking questions. He quickly identified the problems, completed the repairs, and tested the system. I greatly appreciated Brad's promptness, patience and willingness to answers questions. I am happy to say that I now have a HVAC company I can and plan to use as my go-to. CWJ solidly has a loyal customer. Thank you.

Henry S.

"Great service, professional, courteous technician."

Called on Monday with a minor issue, the technician was at my house 8am the next morning. The repair was quick and easy, with only a standard service fee. Great service, professional, courteous technician. They're now my go-to for HVAC work.

Bill H.

"Been using CWJ for years."

Been using CWJ for years. Always fair and good at explaining the pro's and con's of waiting to have certain things either repaired or replaced. Never felt any pressure to buy anything that wasn't needed. Local businesses are the way to go.

Damon F.